- We offer free delivery over £35 (£2.99 if under) but subscription orders have free shipping, ALWAYS!
- If you place an order before 10:30am on a weekday, we will dispatch it the same day. Otherwise, it will be dispatched on the next working day.
- All UK orders will be sent via Royal Mail Tracked 48.
- Orders take 1-3 working days to arrive from dispatch date. If it has been more than 3 working days, please email us at firstname.lastname@example.org and we will investigate the issue.
Returns & Refunds
- If you ordered or received the wrong item, or there is another problem with your order, you can return them within 30 days of delivery. To start a return, please send us your order confirmation and a photo of your order with your reason for return to email@example.com
- We will investigate the issues and if the return is accepted, you will receive a shipment label to return your item free of charge.
- Refunds will then be sent via the original payment method no later than 30 days after the returned products have been received.
If you have any further questions, please contact us at firstname.lastname@example.org